BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PRECEDE FURTHER TO USE THIS WEBSITE
You acknowledge that apart from Your Personal Information, if you upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. LabOnCall will not be liable for the disclosure and dissemination of such Personal Information to third parties. LabOnCall may disclose aggregated information about the use of the Website, but it will never contain Personal Information. LabOnCall does not disclose Personal Information to third parties in the normal course of operations. However, in situations when LabOnCall is legally obligated to disclose information to the government or other third parties, LabOnCall will do so. LabOnCall implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.
You are required to submit your information at the time of making an online purchase on the Website. LabOnCall uses an online payment gateway that is operated by a third party and the information that you share with LabOnCall is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the Website. However, LabOnCall is not responsible for acts of such third party gateway. Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.
LabOnCall strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, LabOnCall adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where LabOnCall stores Your personal data. LabOnCall is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked too many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control. Notwithstanding anything contained in this Policy or elsewhere, LabOnCall shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below). A “Force Majeure Event” shall mean any event that is beyond the reasonable control of LabOnCall and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
LabOnCall will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization. LabOnCall may disclose any information LabOnCall may have about You (including Your identity) if LabOnCall determines that such disclosure is necessary in connection with any investigation or complaint regarding Youruse of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) LabOnCall rights or property, or the rights or property of users of the Website, including LabOnCall customers. LabOnCall reserves the right at all times to disclose any information that LabOnCall deems necessary to comply with any applicable law, regulation, legal process or governmental request. LabOnCall also may disclose your information when LabOnCall determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that LabOnCall may preserve any communication by You with LabOnCall through the Website or any Service, and may also disclose such data if required to do so by law or if LabOnCall determines that such preservation or disclosure is reasonably necessary to:
You can always choose not to provide information and in such cases, if the information required is classified as mandatory, you will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. When you update information, LabOnCall will keep a copy of the prior version for its records. LabOnCall may, if you so choose send direct advertisement mailers to you at the address given by you. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. LabOnCall respects yourprivacy and if you do not want to receive e-mail or other communications from LabOnCall, please report to LabOnCall at firstname.lastname@example.org. If you do not want LabOnCall to use Personal Information that LabOnCall to You, please report to LabOnCall at metz.healthcare@LabOnCallindia.com The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, you can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, as cookies allow you to take advantage of some of the Website’s features some of the Website do features and services may not function properly if Your cookies are disabled. It is therefore, recommended that you leave the cookies turned on. For instance, if you block or otherwise reject LabOnCall cookies, you will not be able to add items to Your shopping cart, proceed to checkout, or download any of LabOnCall Content or avail of LabOnCall services that require You to log in.
1.1 www.laboncall.in (“Website “) is an Internet based portal owned and operated by LabOnCall, a company incorporated under the laws of India, with its registered office at No. 246, 2nd Floor, Anugraha Arcade Pavamani, road Calicut – 673004, India and having CIN U72300DL2007PTC168097. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by LabOnCall at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a service
1.4 LabOnCall agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. LabOnCall shall not be liable to deliver any merchandize or Services purchased by Users for delivery in locations outside India shall not be entertained.
2.1 The Website is a platform that facilitates the online sale and purchase of branded merchandise and services offered by LabOnCallvarious affiliate/ registered merchants/ vendors/service providers at a discounted price (“Services“). The Services are offered to the Users through various modes which shall include issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Offer for Sale (“Terms of Offer for Sale“)
3.1 The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the LabOnCall system by LabOnCall for any reason whatsoever. If you do not conform to the above qualification, you shall not be permitted to avail of the Services or use the Website. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the Services provided by LabOnCall through Yourlegal guardian in accordance with the applicable laws.
3.2 LabOnCall reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so
3.3 You shall not have more than one active Account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring YourAccount to another party.
4.2 The Website requires you to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under YourAccount. You agree to (a) immediately notify LabOnCall of any unauthorized use of YourAccount Information or any other breach of security, and (b) ensure that You exit from YourAccount at the end of each session. LabOnCall cannot and will not be liable for any loss or damage arising from yourfailure to comply with this Section 4.2. You may be held liable for losses incurred by LabOnCall or any other user of or visitor to the Website due to authorized or unauthorized use of YourAccount as a result of yourfailure in keeping YourAccount Information secure and confidential.
4.3 The Website also allows restricted access to the Services for unregistered Users.
4.4 You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
4.5 If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or LabOnCall has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, LabOnCall has the right to suspend or terminate YourAccount and refuse any and all current or future use of the Website (or any portion thereof).
5.1 LabOnCall strives to provide You with the best prices possible on products and services You buy or avail of from the Website. The pricing details for purchase of products and services from the Website are detailed under the Terms of Offer For Sale.
5.2 You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction, You must use Yourown credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Yourcredit/ debit card details. LabOnCall expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of yourcredit/ debit card.
5.3 LabOnCall shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the pre-set limit mutually agreed by LabOnCall with our acquiring bank from time to time.
6.3 You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you access on the Website in accordance with Section 7.
6.4 You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by LabOnCall. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.
6.5 You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. LabOnCall disclaims all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content in the manner prescribed under Section 17 herein.
6.8 You agree and acknowledge that LabOnCall is not the seller of the products and the services and LabOnCall shall in no manner be deemed to be the seller of the products or services on this Website. LabOnCall is only facilitating purchase of the products or services by You from the vendor by providing the Services to You.
6.9 You agree that LabOnCall may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.
7.2 The rights granted to You in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on the Website may be copied or retransmitted unless expressly permitted by LabOnCall.
7.4 Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.
7.5 Delivery of the Product Yourshipping address, pin code will be verified with the database of LabOnCall before You proceed to pay for Yourpurchase. In the event case yourorder is not serviceable by our delivery partners or the merchant or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our partner/merchant’s delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by LabOnCall, in such cases LabOnCall will not be responsible for the non-delivery of the product. LabOnCall doesn’t deliver items internationally. However, you can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India. In case you book multiple orders for the Products and Services in one transaction, LabOnCall would endeavour to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics’ issues. If You purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by You. If You wish to ship Products to different addresses, then You should book the orders separately based on the delivery addresses.
8.1 You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.
8.2 You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
8.3 You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.
8.4 LabOnCall shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the pre-set limit mutually agreed by LabOnCall with our acquiring bank from time to time
9.1 The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the Website is owned and controlled by LabOnCall and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
9.2 The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of LabOnCall or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of LabOnCall, the vendor or the third party that may own the Marks.
9.3 Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, LabOnCall Healthcare owns all intellectual property rights to and into the trademark “LabOnCall”, and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
9.4 Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from LabOnCall or thirty party owner of such Content.
The Website makes available general third party information such as, product catalogues, lists of authorized dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources (“Third Party Content”). Similar Third Party Content would also be available to You on the email received by You from LabOnCall. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. LabOnCall does not provide any guarantee with respect to any the Third Party Content and LabOnCall shall not be held liable for any loss suffered by you based on yourreliance on or use of such data.
11.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LABONCALL WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS. LABONCALL ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.
11.3 LABONCALL WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOURACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE WEBSITE OR ANY SERVICES OR MATERIALS, EITHER WITH OR WITHOUT YOURKNOWLEDGE. LABONCALL HAS ENDEAVORED TO ENSURE THAT ALL THE INFORMATION ON THE WEBSITE IS CORRECT, BUT LABONCALL NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE QUALITY, ACCURACY OR COMPLETENESS OF ANY DATA, INFORMATION, PRODUCT OR SERVICE. LABONCALL SHALL NOT BE RESPONSIBLE FOR THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED FUNCTIONALITIES, THE PROVISION OF OR FAILURE TO PROVIDE FUNCTIONALITIES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, FUNCTIONALITIES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. FURTHER, LABONCALL SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND LABONCALL CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. LABONCALL IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON. LABONCALL ACCEPTS NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES.
11.4 LABONCALL SHALL NOT BE LIABLE FOR ANY THIRD PARTY PRODUCT OR SERVICES. THE ADVERTISEMENT AVAILABLE ON E-MAIL OR WEBSITE WITH RESPECT TO THE THIRD PARTY WEBSITE OR THE PRODUCTS AND SERVICES ARE FOR INFORMATION PURPOSE ONLY.
12.3 In no event shall LabOnCall, its officers, directors, employees, partners or suppliers be liable to You, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not LabOnCall has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Youruse of or access to the Website, Services or materials.
12.4 The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
13.2 You agree that LabOnCall may, in its sole discretion, and without prior notice, terminate Youraccess to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.
14.3 LabOnCall may also terminate or suspend all or a portion of Youraccount or access to the Services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular Service, termination of YourAccount may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) deletion of Yourmaterials and Account Information, including Yourpersonal information, log-in ID and password, and all related information, files and materials associated with or inside YourAccount (or any part thereof); and (iii) barring of further use of the Services.
14.4 You agree that all terminations shall be made in LabOnCallsole discretion and that LabOnCall shall not be liable to You or any third party for any termination of YourAccount (and accompanying deletion of YourAccount Information), or Youraccess to the Website and Services.
14.6 If You or LabOnCall terminates Youruse of the Website, LabOnCall may delete any content or other materials relating to Youruse of the Website and LabOnCall will have no liability to You or any third party for doing so.
18.1 You hereby expressly agree to receive communications from LabOnCall by way of SMS, e-mails and other mediums related to the services provided. And irrespective of the fact if also you have registered yourelf under DND or DNC or NCPR service, you still authorize us to give you a call from LabOnCall.
Any feedback You provide to this Website shall be deemed to be non-confidential. LabOnCall shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Yourfeedback does not contain confidential or proprietary information of You or of third parties; (ii) LabOnCall is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) LabOnCall may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from LabOnCall for the feedback under any circumstances.
21.1 LabOnCall reserves the right at any time, without notice, to add/alter/change/or vary any or all of these terms and conditions or to replace, wholly or in part, with any feature, whether similar to this or not, or to withdraw it altogether.
1.1 The Website is a platform that facilitates the online sale and purchase of branded merchandise and services (“Services”) offered by LabOnCall various affiliates/ registered merchants/ vendors/ service providers (“Vendor/s”). The Services are offered to the Users through various modes which shall include but not be limited to, sale of Vouchers that can be redeemed for various products and services, sale of products etc. The Vendors are the sellers of products and services on the Website and will be solely responsible to you for the products sold or for redemption of any Voucher.
1.2You acknowledge that LabOnCall has the right to change or discontinue any Service at any time, without notice. You further acknowledge that LabOnCall may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that LabOnCall may make to the Services. You agree that LabOnCall shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
2.2 LabOnCall will facilitate the provision of the best, pre-negotiated deals for a particular product/service at a given price for a given place. Purchase of such Vouchers will be subject to the Terms of Offer for Sale and such other terms, if any, as specified by the Vendor.
2.3 Each Voucher will have the necessary redemption instructions printed on it. The Vouchers may contain an offer period, or expiry date mentioned on it, You shall use it accordingly. Unless otherwise stated, You will not be entitled to receive any credit or cash-back for the value of the Voucher You don’t redeem or use within the stipulated time period as mentioned in the Voucher, if any. You agree that the Voucher issued is specific to the product or service selected and cannot be used for the purchase of any other product or service as offered by the Website and cannot be used for the purchase of any other product or service and cannot be combined with other special offers or promotions that may be made available on the Website.
2.4 On making payment for the Voucher through any mode, including and not limiting to cash on delivery, You will be issued a Voucher which must be presented to the venue/ store of the Vendor, pursuant to which You can complete Yourpurchase of the relevant product or avail of the relevant service from such Vendor. The displayed price stated on the Voucher shall be inclusive of applicable taxes unless mentioned otherwise.
2.6 You agree that neither LabOnCall nor the Vendors shall be liable in the event You lose, misplace or destroy YourVoucher at any time.
3.1 LabOnCall, through the Website also makes available of variety of branded products and merchandise at an agreed price to you. Purchase of such products will be subject to the Terms of Offer for Sale and such other additional terms, if any, as specified by us or the Vendor.
3.2 LabOnCall offers SHIPPING for all the products on the Website as per the company’s policy, which may be changed by LabOnCall without any notice to You. Octroi charges, wherever applicable, is borne and paid by the LabOnCall and not to be borne by User.
3.3 All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details.
3.4 The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price (“MRP“) i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations shall be mentioned on the products and/or on its packaging in accordance with applicable laws.
3.5 In the event you purchase any electronic product/s from the Vendors, LabOnCall shall not be liable for any fault arising from this electronic product/s. You are requested to visit the nearest service station as per user manual, if any or as indicated by the Vendor/s for any default in the electronic product/s. In case if there is no service station located close to you, then, in such circumstances, LabOnCall shall recall the product/s upon yourrequest and send it to the service station on yourbehalf. The personnel of service station shall directly get in touch with you for the cost incurred.
4.1 You should take all responsibility for yourown actions in utilizing the services purchased by you and LabOnCall shall not be liable for any such action.
4.2 You represents that you are of legal age to form a binding contract with LabOnCall and are not a person barred from receiving services under the laws as applicable in India.
4.3 You confirm that LabOnCall shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.
4.4 LabOnCall does not offer any refunds against any services already purchased from the Website unless, any error has occurred during the purchase or redemption of such services which is directly attributable to LabOnCall.
5.1 LabOnCall strives to provide you with the best prices possible on products and services You buy or avail of from the Website. However, LabOnCall does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
5.2 While LabOnCall strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, LabOnCall may, at its discretion, either contact You for instructions or cancel Yourorder and notify You of such cancellation. LabOnCall will have the right to modify the price of the product or service and contact you for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If LabOnCall cancels the order after the payment has been processed, the said amount will be remitted to youraccount from which the payment was made.
8.1 In the event You receive a damaged / defective product or a product that does not comply with the specifications as per youroriginal order, You are required to get in touch with the customer service team through any of the below mentioned channels: a. Centre at +91 8156994390; b. Writ form; to us at : email@example.com
8.2 Upon receiving yourcomplaint, LabOnCall shall verify the authenticity and the nature of the complaint and if LabOnCall is convinced that the complaint is genuine, LabOnCall will inform the relevant Vendor of such complaint and request for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, LabOnCall reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by LabOnCall in this regard. You expressly acknowledge that the Vendor selling the defective product/ service will be solely responsible to you for any claims that You may have in relation to such defective product/ service and LabOnCall shall not in any manner be held liable for the same.
8.3 Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform LabOnCall at the earliest. The return process of the product may be restricted by LabOnCall depending on the nature and category of the product.
8.4 In order to return any products sold through the Website, You are required to comply with the below mentioned conditions, via:
8.5 In the event the return of a product is duly accepted by LabOnCall, the value of such product, as originally paid by You during acceptance of delivery of product or otherwise, will be refunded to You. Refund will be processed based on the mode of payment and LabOnCall or the approved payment gateway will credit yourrefunds directly into Yourdebit/credit card or online accounts or provide You with a cheque in this regard. Refunds will be subject to the following:
9.1 Cancellation by LabOnCall: There may be certain orders that LabOnCall is unable to accept and must cancel. LabOnCall reserves the right, at LabOnCall sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Yourorder being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by LabOnCall credit and fraud avoidance department. LabOnCall may also require additional verifications or information before accepting any order. LabOnCall will contact you if all or any portion of yourorder is cancelled or if additional information is required to accept yourorder. If yourorder is cancelled after yourcredit card has been charged, the said amount will be reversed back in yourcredit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or LabOnCall.
9.2 Cancellation by the User: In case of requests for order cancellations, LabOnCall reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if LabOnCall receives a cancellation notice and the order has not been processed/ approved by LabOnCall, LabOnCall shall cancel the order and refund the entire amount to you within a reasonable period of time. LabOnCall will not be able to cancel orders that have already been processed. LabOnCall has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by LabOnCall and accept LabOnCall decision regarding the cancellation.
9.3 LabOnCall reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by LabOnCall as per certain criteria. Any LabOnCall Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, via: Products ordered are not for self-consumption but for commercial resale Multiple orders placed for same product at the same address Bulk quantity of the same product ordered Invalid address given in order details Any malpractice used to place the order
11.1 LABONCALL DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. LABONCALL MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUROWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR’S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND LABONCALL DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. LABONCALL ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU.
11.2 LABONCALL SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECT IVE OR COUNTERFEIT PRODUCTS PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR AND LABONCALL SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER.
12.1 You agree to indemnify, defend and hold harmless LabOnCall from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by LabOnCall that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the Website.
12.2 In no event shall LabOnCall, its officers, directors, employees, partners or vendors be liable to You, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not LabOnCall has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Yourpurchase of the products and services herein. Notwithstanding anything to contrary, LabOnCall entire liability to you under this Terms of Offer for Sale or otherwise shall be the refund of the money charged from you for any specific Voucher or product or service, under which the unlikely liability arises.
12.3 LabOnCall shall not assume any liability for the non-availability of the product, delivery of the product and the installation of the product where required or any action or inaction that might be taken by the Vendor after issue of the Voucher to the User.
13.1These Terms of Offer for Sale and the relationship between you and LabOnCall shall be governed in accordance with the laws of India without reference to conflict of laws principles.
13.2 You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the Website or the relationship between You and LabOnCall shall be subject to the exclusive jurisdiction of the courts at Mumbai and You hereby accede to and accept the jurisdiction of such courts. ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.
Photos · Optional : App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Videos · Optional : App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management.
The Access Using for Upload Patience Doctor described prescription And Lab report
Approximate location · Optional App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Precise location · Optional App functionality, Analytics, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
We have a "no questions asked refund policy" which entitles all our members to cancell the test at the time of sample collection if due to some reason they are not satisfied with the quality of the test or services. We will take issue a credit note for the value of the cancelled booking which will be credited to your account on the Site. This can be used to pay your subsequent booking bills.